A place to put your family's records in order — quietly, carefully, without pressure.

It is a single printed page listing each document or account a household holds, where the original is kept (drawer, filing cabinet, online portal, solicitor's office), and the name and published contact channel of whoever issued it. It uses the household's own words, typed up neatly during the appointment. Nothing is interpreted or explained beyond what the household itself says.

No. All three services are archival and organisational in nature. We describe, record, and catalogue. Questions about what a document means, whether an object has a particular value, or how an estate should be distributed are referred to the family's own lawyers, accountants, and other qualified professionals.

The duration depends on the number of items. A household with thirty to fifty objects typically needs two to three half-day sessions. We discuss scope in an initial enquiry before any commitment is made, so you have a realistic picture of what is involved.

Yes. Encrypted digital copies are delivered to each participating household regardless of where they are located. The printed finding aid is produced for the primary household in Malaysia. Family members overseas receive the digital collection and a copy of the handover brief.

For the Where Things Are Sheet, nothing is retained by us after the appointment. For the cataloguing and archive programme, retention arrangements are set out in writing before work begins. No material is shared with any third party without written instruction from the household.

Yes. Sessions run in the language most comfortable for the household. Please mention your preference when you get in touch and we will arrange accordingly. Written outputs default to English unless the family requests otherwise.